A Better Guest Experience Starts with Convenience
Guests don't always want a restaurant meal—and they don't always need room service.
Whether they're arriving late, heading out early or simply looking for a quick snack, today's travellers expect convenient options that fit around their schedule.
Self-service retail gives you another way to meet those expectations, providing access to refreshments and essentials beyond traditional F&B opening hours.
Available When Guests Need It
Provide convenient access to food, drinks and essentials throughout the day and night.
Make Better Use of Your Space
Turn underused lobby, corridor or communal space into a useful guest amenity without creating another staffed shop.
Make Payment Part of the Stay
Give guests the option to charge purchases directly to their room, adding the transaction to their guest folio for a more seamless hotel experience.
Self-Service Solutions Designed for Hospitality
From a compact smart store in a hotel lobby to a larger grab-and-go offer, 365 technology gives properties flexibility to match the solution to the space and guest demand.
Smart Stores
Create a secure, modern grab-and-go experience with smart coolers and cabinets that make it easy for guests to access fresh food, drinks and other essentials.
Micro Markets
For larger hotels and higher-traffic locations, create a more complete self-service retail experience with greater product choice and simple self-checkout.
Flexible Payments
Make purchasing quick and familiar with convenient cashless payment options. Where supported, guests can also charge purchases directly to their room and guest folio.
From a Quick Snack to a Late-Night Meal
Your self-service offer can be tailored around the needs of your property and your guests.
Offer breakfast items for early departures, fresh meals and sandwiches throughout the day, cold drinks and snacks between meals, or travel essentials guests may have forgotten to pack.
Guests can shop when it suits them, while room-charge functionality can make the experience feel like a natural extension of the services already available throughout the hotel.
Designed to Fit Your Property
Hotel Lobbies
Create an easy-to-find destination where guests can pick up refreshments or essentials as they arrive, leave or pass through reception.
Guest Floors
Bring convenient food and drink options closer to the guest with compact solutions suited to smaller spaces.
Extended-Stay & Aparthotels
Give guests greater flexibility with access to meals, snacks, drinks and everyday products throughout longer stays.
Leisure & Communal Areas
Add self-service convenience near gyms, lounges, meeting areas or other high-traffic spaces where guests naturally spend time.
Convenience That Connects With the Guest Stay
365 self-service technology is designed to make shopping simple.
Guests can access the products they want, complete their purchase quickly and, where integrated, post the charge directly to their room folio.
That creates a more connected guest experience while helping the property extend access to food, drink and essentials without operating another staffed retail outlet.
